At Auto Seeds, we are committed to producing the finest autoflowering genetics and ensuring our customers have a seamless and satisfying growing experience. To back our commitment, we proudly offer a germination guarantee. Here’s everything you need to know about how we stand by the quality of our seeds:
What is the Auto Seeds Germination Guarantee?
Our germination guarantee ensures that if your Auto Seeds do not germinate, we will replace them.
This policy reflects our confidence in the quality of our seeds and our dedication to your satisfaction. We strive to provide top-tier autoflowering genetics that deliver exceptional results, and we’re here to support you if things don’t go as planned.
Why do we offer a Germination Guarantee?
With years of expertise in breeding superior autoflowering cannabis genetics, Auto Seeds has earned a reputation for quality and reliability. While instances of failed germination are rare due to our rigorous quality control measures, we understand that occasional issues may arise. Our germination guarantee is our promise to you: we stand by our seeds and want you to have the best possible experience.
How to claim replacements under the Germination Guarantee?
If you experience issues with germination, claiming your replacement seeds is simple:
- Contact our customer support team – Reach out to us via email or our website’s contact form.
- Provide details about your germination process – Our team may ask a few questions about the steps you took to germinate your seeds. This helps us identify potential issues and provide tailored advice.
- Submit proof of the ungerminated seeds – You will need to send photos of the ungerminated seeds.
Our team will review your claim promptly and send some replacement seeds from our New York office.
Terms of the Germination Guarantee
To ensure clarity and fairness, our germination guarantee includes the following terms:
- Claims must be made within 90 days of your purchase. This ensures that the seeds have been stored properly and remain viable.
- One claim per order – We recommend germinating all seeds in your order at the same time. The guarantee applies only to seeds that are part of a single germination attempt.
- Proof of claim is required – Please provide clear photos of the ungerminated seeds.
- Claims must be legal – We can only replace seeds for germination issues if you are in a location where it is legal to grow cannabis.
We appreciate your understanding and cooperation with these terms, which help us maintain the integrity of our germination guarantee. Our goal is to provide you with high-quality seeds and exceptional customer service, ensuring your success in cultivating top-notch autoflowering cannabis.
At Auto Seeds, your satisfaction is our priority. With our germination guarantee, you can grow with confidence, knowing that we’re here to support you every step of the way. If you have any questions about our germination guarantee or need assistance, please don’t hesitate to contact us.